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Meet Coach Carla
Your 24/7 AI Assistant
Meet Coach Carla
Your 24/7
Meet Coach Carla
Your 24/7 AI Assistant
Meet Coach Carla
Your 24/7
Say Hello To Your New Fitness Concierge
Coach Carla is FormaFit’s custom-built AI Assistant, designed to make your experience smoother, smarter and more supportive. Carla’s got you covered instantly: ask about meal plans or explore membership options. She’s trained specifically on our systems, services and philosophy. Coach Carla is available 24/7 across our site and member portal.
Coach Carla is more than a digital receptionist. She’s trained to understand your fitness journey and deliver real support when you need it. Here’s how she helps:
Book or rescheduling training sessions
Answer FAQs about services or pricing
Explain membership tiers & benefits
Provide nutrition plan basics or reminders
Share studio hours, events & protocols
Guide clients through onboarding process
Why We Built Her
At FormaFit, we believe real coaching should be supported by real technology. Carla helps eliminate friction, so you can focus on progress. She’s quick, accurate and always learning to serve you better.You don’t have to wait for business hours to ask a question. You don’t have to search five pages to find an answer. Carla is your instant, friendly, fitness-savvy assistant. She’s here to make everything easier.
Just click the chat icon on any page or inside your member portal. Carla is ready 24/7 to answer questions, guide you through tasks, or connect you with a coach.
Nope — Carla is a custom-built AI chatbot trained on FormaFit services, language, and systems. She's not a replacement for a real coach, but she handles everyday questions like a pro.
She can guide you to the right resources, videos, or booking tools — but real training advice still comes from your coach. Think of Carla as your helpful fitness concierge.
Carla remembers your preferences during a session but doesn’t store personal data long-term. All interactions are secure and privacy-conscious.
If Carla can’t help, she’ll direct you to a staff member or coach for support during business hours. You’ll always have backup.
Ask questions now
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No need to wait for a call back
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